Case 03 Resilience
Law Firm Cyber Resilience
Protecting privileged client information at an established law firm with encryption, resilient backups and a clear incident response plan.

- Client
- Established law firm
- Engagement
- Security program & incident readiness
- Outcome
- Client data secured and an incident plan the firm can act on
Overview
An established law firm handled highly confidential client information and needed to protect it while meeting strict professional and regulatory obligations. We strengthened its defenses, improved incident response readiness and helped the firm demonstrate strong data responsibility — giving partners confidence that client matters stay private, whatever the threat.
Client names and identifying details are withheld for confidentiality.
The business view
The engagement in plain language, for owners, executives and boards.
- The risk
- Confidential client information protected by legal privilege was at risk through unprotected email and document sharing, and ransomware could have locked critical case files.
- What changed
- Email and document sharing are now encrypted, access requires multi-factor authentication, case files are backed up for fast recovery, and the firm has a clear incident response plan.
- The result
- Partners can be confident that client matters stay private, and the firm is ready to act quickly if an incident occurs.
The detail for IT and security teams
The challenge
What was at risk
- Highly sensitive client data protected by legal privilege.
- Limited protection for email and document sharing between staff.
- Risk of ransomware locking critical case files.
- Growing professional and regulatory compliance expectations.
- No clear plan for responding to a security incident.
Our approach
What we did
- Implemented encrypted email and secure document sharing.
- Deployed automated backups with fast recovery for case files.
- Added strong access controls and multi-factor authentication.
- Aligned security practices with legal and professional standards.
- Built a clear incident response plan so the firm can act fast.
Next step
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