Terms & Conditions

01Agreement to these terms

These Terms & Conditions (“Terms”) are a legal agreement between you and Grey Cybersecurity Solutions (“Grey Cybersecurity”, “we”, “us” or “our”). They govern your access to and use of grey-cybersecurity-solutions.com and all content, features and communications made available through it (the “Website”).

By accessing or using the Website, you agree to these Terms. If you don't agree, you must not use the Website. Our Privacy Policy explains how we handle personal information.

You must have reached the age of majority where you live to use the Website. If you use the Website on behalf of an organization, you confirm that you're authorized to accept these Terms on its behalf, and “you” includes that organization.

02Our services are governed by separate agreements

These Terms apply only to the Website. Any cybersecurity services we provide — including assessments, penetration testing, monitoring and incident response — are governed exclusively by a separate written agreement between you and us, such as a master services agreement, statement of work or engagement letter. If these Terms conflict with such an agreement, that agreement prevails.

Descriptions of our services, case studies and outcomes on the Website are provided for general information. They aren't offers, commitments or guarantees, and results depend on each client's circumstances. Any service levels, commitments or remedies apply only as set out in a written agreement.

03No professional advice or client relationship

Content on the Website — including articles, case studies, service descriptions, FAQs and incident response guidance — is provided for general informational purposes only. It isn't professional, legal, technical or security advice for your situation, and you shouldn't rely on it as a substitute for advice tailored to your circumstances. Information about threats and vulnerabilities may become outdated.

Our incident response guidance is general in nature. Every incident is different, following the guidance doesn't guarantee any outcome, and you remain responsible for decisions about your own systems and data.

Using the Website, calling us or sending us a message doesn't create a client, consulting or other professional relationship. That relationship begins only when a written agreement is signed.

04Information you send us

Please don't send passwords, credentials, confidential business information or sensitive personal information through the Website or by email unless we've agreed on a secure method for doing so.

Unless we agree otherwise in writing, information you send us through the Website isn't subject to any confidentiality obligation beyond those described in our Privacy Policy and required by law. You're responsible for ensuring that the information you provide is accurate and that you have the right to share it.

05Acceptable use

You agree not to:

• use the Website in violation of any applicable law or regulation, or in a way that infringes anyone's rights;
• scrape, harvest or collect information from the Website — including our contact details — by automated means, except for search-engine indexing that complies with our robots.txt file;
• probe, scan or test the vulnerability of the Website or any related system, or breach or circumvent any security or authentication measure, except as permitted by our Vulnerability Disclosure Policy;
• interfere with or disrupt the Website, including through denial-of-service attacks, excessive automated requests or the transmission of viruses or other malicious code;
• use the Website to send spam, unsolicited commercial messages, or false or misleading submissions;
• impersonate any person or organization, or misrepresent your affiliation with any person or organization; or
• frame or mirror any part of the Website without our prior written permission.

We may suspend or restrict access to the Website for anyone who breaches these Terms, without notice.

06Intellectual property

The Website and its content — including text, graphics, designs, logos, the Grey Cybersecurity name and mark, and the selection and arrangement of content — are owned by Grey Cybersecurity or its licensors and are protected by copyright, trademark and other laws.

Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable licence to access and view the Website, and to print or download individual pages for your own internal, non-commercial use, provided you keep all copyright and other notices intact. You may share links to the Website. Any other copying, reproduction, distribution, modification or commercial use requires our prior written permission.

Third-party names and trademarks referenced on the Website — including standards and frameworks such as ISO/IEC 27001, SOC 2, PCI DSS, HIPAA, NIST and MITRE ATT&CK — belong to their respective owners. They're used for identification only; their use doesn't imply endorsement, affiliation or certification.

07Third-party websites and services

The Website contains links to websites and services operated by others, such as Google Maps and government regulators. We provide these links for convenience only; we don't control or endorse those websites and aren't responsible for their content, availability or practices. Your use of them is at your own risk and subject to their terms and policies.

The Website relies on third-party providers for services such as hosting, font delivery and contact-form processing. We aren't responsible for the availability or performance of those services.

08Disclaimer of warranties

To the maximum extent permitted by applicable law, the Website and all content are provided “as is” and “as available”, without warranties, representations or conditions of any kind, whether express, implied, statutory or otherwise — including any implied warranties or conditions of merchantable quality, fitness for a particular purpose, title, non-infringement, accuracy, completeness or timeliness.

We don't warrant that the Website will be uninterrupted, timely, secure or error-free, that defects will be corrected, or that the Website or the servers that make it available are free of viruses or other harmful components.

09Limitation of liability

To the maximum extent permitted by applicable law, Grey Cybersecurity and its directors, officers, employees, contractors, agents and licensors will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profits, revenue, business, goodwill, data or anticipated savings, arising out of or relating to the Website or these Terms, however caused and under any theory of liability — including contract, tort (including negligence) or otherwise — even if we've been advised of the possibility of such damages.

To the maximum extent permitted by applicable law, our total aggregate liability arising out of or relating to the Website or these Terms will not exceed one hundred Canadian dollars (CAD $100).

Nothing in these Terms excludes or limits any liability that can't be excluded or limited under applicable law, including rights under consumer protection legislation that can't be waived. These limitations don't apply to our professional services, which are governed by the applicable written agreement.

10Indemnity

You agree to indemnify and hold harmless Grey Cybersecurity and its directors, officers, employees, contractors and agents from and against any claims, losses, damages, liabilities, costs and expenses (including reasonable legal fees) arising out of your breach of these Terms, your misuse of the Website, or your violation of any law or the rights of any third party.

11Changes to the Website and these Terms

We may change, suspend or discontinue any part of the Website at any time without notice.

We may update these Terms from time to time. We'll post the updated Terms on this page with a new “last updated” date. Changes take effect when posted and apply to your use of the Website after that date. If you don't agree to the updated Terms, you must stop using the Website.

12Governing law and disputes

These Terms are governed by the laws of the Province of Alberta and the federal laws of Canada applicable in Alberta, without regard to conflict-of-law principles.

You and we submit to the exclusive jurisdiction of the courts of the Province of Alberta sitting in Calgary for any dispute arising out of or relating to the Website or these Terms, except where applicable consumer protection law gives you the right to bring proceedings elsewhere.

13General

• Entire agreement. These Terms, together with our Privacy Policy and Vulnerability Disclosure Policy, are the entire agreement between you and us regarding the Website, and supersede any prior understandings about it. They don't affect any separate written agreement for our services.
• Severability. If any provision of these Terms is found to be invalid or unenforceable, it will be enforced to the maximum extent permissible and the remaining provisions will remain in full force and effect.
• No waiver. Our failure to enforce any provision of these Terms isn't a waiver of our right to do so later.
• Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign them in connection with a merger, reorganization or sale of all or part of our business.
• Survival. Sections that by their nature should survive — including those on intellectual property, disclaimers, limitation of liability, indemnity and governing law — survive any termination of your access to the Website.
• Interpretation. Headings are for convenience only. “Including” means “including without limitation”.

14Contact us

Grey Cybersecurity Solutions, 388 4th Avenue SE, Calgary, Alberta, Canada

Email: Hidden from botsShow · Phone: +1 587-•••-••••Show · Or use our contact form.