Grey Cybersecurity Solutions
Please read these Terms and Conditions carefully before engaging our services or using our website. By accessing our website or entering into a service agreement with Grey Cybersecurity Solutions, you agree to be bound by these terms. If you do not agree, please do not use our services.
In these Terms and Conditions, the following definitions apply:
The Company provides managed cybersecurity services including but not limited to network security, data encryption, identity and access management, security monitoring, backup and recovery, and security configuration. The specific scope of services delivered to each Client will be outlined in a separate Agreement or Statement of Work.
The Company reserves the right to modify, suspend, or discontinue any service offering at any time with reasonable notice to affected Clients.
The Client agrees to:
Clients may not use the Company's services or website for any unlawful, harmful, or unauthorized purpose. Prohibited activities include but are not limited to:
Both parties agree to maintain the confidentiality of all sensitive information shared during the course of the engagement. The Company will not disclose Client data, system details, or assessment findings to any third party without prior written consent, except where required by law.
The Client agrees to treat all Company methodologies, tooling, pricing structures, and proprietary documentation as confidential and not share them with unauthorized parties.
In the course of delivering services, the Company may access, process, or store Client data. The Company is committed to handling all data in accordance with applicable privacy legislation including but not limited to PIPEDA (Canada) and any other relevant regulations.
The Company will implement reasonable technical and organizational safeguards to protect Client data and will not use Client data for any purpose beyond the delivery of agreed services.
To the maximum extent permitted by applicable law, the Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our services or website, including but not limited to loss of data, loss of revenue, or business interruption.
The Company's total liability for any claim arising out of or related to the services shall not exceed the total fees paid by the Client in the three (3) months preceding the event giving rise to the claim.
Cybersecurity services reduce risk but cannot guarantee complete protection against all threats. The Company does not warrant that its services will prevent all security incidents or breaches.
The Client agrees to indemnify, defend, and hold harmless the Company and its employees, contractors, and affiliates from any claims, damages, losses, or expenses (including reasonable legal fees) arising from the Client's misuse of services, breach of these Terms, or violation of any applicable law or third-party rights.
All intellectual property developed, created, or provided by the Company — including reports, frameworks, methodologies, tools, and documentation — remains the sole property of the Company unless otherwise agreed in writing. The Client is granted a limited, non-transferable license to use deliverables for their own internal security purposes only.
Payment terms will be specified in the applicable Agreement or invoice. Unless otherwise agreed, invoices are due within thirty (30) days of the invoice date. The Company reserves the right to suspend services for accounts with outstanding balances beyond the agreed payment terms.
All fees are exclusive of applicable taxes unless otherwise stated. The Client is responsible for any applicable sales, use, or similar taxes.
These Terms remain in effect for the duration of any active service Agreement. Either party may terminate a service Agreement with written notice as specified in the applicable Agreement.
The Company reserves the right to terminate services immediately and without liability if the Client breaches these Terms, engages in unlawful activity, or fails to pay outstanding invoices after reasonable notice.
Upon termination, the Client's access to Company-managed systems and portals will be revoked and any outstanding fees will become immediately due.
The Company warrants that services will be performed in a professional manner consistent with industry standards. All other warranties, express or implied, including warranties of merchantability or fitness for a particular purpose, are disclaimed to the fullest extent permitted by law.
The Company's website and any informational content provided are offered "as is" without warranty of any kind.
These Terms and Conditions shall be governed by and construed in accordance with the laws of the Province of Alberta, Canada, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Calgary, Alberta.
The Company reserves the right to update or modify these Terms and Conditions at any time. Clients will be notified of material changes via email or through an update on this page. Continued use of our services following such changes constitutes acceptance of the revised Terms.
If you have any questions about these Terms and Conditions, please contact us:
Last updated: March 1, 2026